Common Questions
Shipping and returns simplified
We design our policies the same way we design our gear: straightforward, reliable, and built to eliminate hassle.
Finding the right fit
Nationwide shipping
30-day guarantee
Harnesses and collars must fit securely to prevent chafing. Consult our sizing guides before ordering, or reach out with your pet's measurements.
Standard transit takes 3 to 5 business days with full tracking provided.
We accept returns on all clean, unused gear within 30 days of delivery. If a product fails under normal use, we will replace it.
Direct Line
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